Posted time January 3, 2024 Location Jaipur Job type Full-time
  • Experience: Fresher and Experienced

At Fixpapa, we specialize in providing top-notch technical support and solutions to our clients. Our mission is to deliver reliable and efficient services, ensuring customer satisfaction and technological excellence.

Position Overview:
We are seeking a motivated Technical Support Intern to join our team. This internship offers an exciting opportunity to gain hands-on experience in troubleshooting technical issues, providing support to clients, and contributing to innovative solutions in a dynamic work environment.


  • Assist in troubleshooting and resolving technical issues reported by customers via phone, email, or chat
  • Collaborate with senior technical support staff to learn and apply problem-solving techniques
  • Document and maintain records of customer inquiries, issues, and resolutions
  • Provide excellent customer service by effectively communicating technical solutions in a clear and understandable manner
  • Contribute to the development and improvement of support resources, such as FAQs and knowledge base articles
  • Participate in team meetings, training sessions, and skill-building activities


  • Currently pursuing or recently completed a degree in Computer Science, Information Technology, or a related field
  • Strong passion for technology and a desire to learn about various software and hardware systems
  • Excellent communication skills and ability to articulate technical concepts to non-technical users
  • Basic understanding of operating systems, networking, and troubleshooting principles
  • Proactive attitude, eagerness to learn, and a strong sense of responsibility


  • Opportunity to gain practical experience in a professional work environment
  • Mentorship and guidance from experienced professionals in the field
  • Exposure to diverse technical challenges and problem-solving scenarios
  • Potential for continued growth and advancement within the company