Thank you for choosing Fixpapa E-Commerce Marketplace. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our platform and services. By accessing or using Fixpapa E-Commerce Marketplace, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1. Personal Information

We may collect personal information, including but not limited to:

Contact information (e.g., name, email address, phone number)

Billing and payment details

Shipping address

Profile information (e.g., username, profile picture)

Communications and interactions with other users

Any other information you voluntarily provide

1.2. Non-Personal Information

We may also collect non-personal information, such as:

Device information (e.g., IP address, browser type, device type)

Usage data (e.g., pages visited, actions taken)

Cookies and similar technologies

2. How We Use Your Information

We use the collected information for the following purposes:

2.1. Providing and Improving Services

Facilitating transactions and orders

Customizing and enhancing user experience

Analyzing and improving our services

2.2. Communication

Sending transactional emails (e.g., order confirmations)

Providing customer support

Sending promotional and marketing communications (with opt-out options)

2.3. Compliance and Security

Ensuring compliance with legal obligations

Detecting and preventing fraudulent activities

Protecting the security and integrity of our platform

3. Information Sharing

We may share your information with:

Service providers and business partners necessary for platform operation

Other users to facilitate transactions

Law enforcement or regulatory authorities when required by law

4. Your Choices

You can manage your privacy preferences by:

Adjusting account settings

Opting out of marketing communications

Managing cookie preferences

5. Security

We implement security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

6. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children.

7. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy. Updates will be reflected with a revised “Last Updated” date.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at [[email protected]].

By using Fixpapa E-Commerce Marketplace, you agree to the terms of this Privacy Policy.