FixPapa Data Deletion Policy
Effective Date: 3-7-2025
At FixPapa, we value your privacy and are committed to giving you full control over your personal information. This Data Deletion Policy explains how users can request deletion of their personal data and how we handle such requests.
1. User Rights to Data Deletion
We respect your right to request the deletion of your personal information collected through our website, mobile applications, and associated services. This includes, but is not limited to:
- Your account information
- Profile details
- Service history
- Communication records
2. How to Request Data Deletion
To request deletion of your data, please follow these steps:
- Send an email to support@fixpapa.com with the subject line “Data Deletion Request”.
- Include your registered email address, phone number, or any other information that helps us verify your identity.
- Specify the data you wish to have deleted (e.g., entire account, specific records).
3. Verification
For your security, we may need to verify your identity before processing your request. This may include:
- Confirming your email or phone number
- Answering verification questions related to your account
4. Processing Time
Once your identity is verified, we will process your data deletion request within 30 days. You will receive confirmation once your data has been deleted.
5. Exceptions
Certain information may be retained for a limited period if required by:
- Law or legal proceedings
- Legitimate business interests (e.g., fraud prevention)
- Compliance with accounting or taxation obligations
We will ensure that any retained data is protected and used only for these necessary purposes.
6. Third Parties
If your data has been shared with third-party partners or service providers as part of delivering our services, we will notify them about your deletion request where feasible.
7. Contact Us
For any questions regarding this Data Deletion Policy, please contact us at:
- Email: support@fixpapa.com
- Phone: 8696544448, 9588841810
- Address: E-262, opposite lane of Rajasthan Waqf board office, Jyothi Nagar, Lalkothi, Jaipur, Rajasthan 302005
FixPapa reserves the right to update this Data Deletion Policy from time to time. We encourage users to review this policy periodically for any changes.
